About danko
Mission
At Danko, we know that adoption and scale are the starting points for software success. We work with platform providers and organisations alike to help them deliver measurable impact by creating clearly defined training programmes and strategies. Our focus is on maximising ROI and ensuring customer success, and we're committed to helping our clients achieve their goals through innovation and collaboration.
Rolph Danko
Rolph has spent 15 years as a leader in Operations Excellence and training at LivePerson. He is passionate about the way people learn about using their software as well as chat and messaging conversations in contact centres. That is why he started Danko: Customer Training | Conversational Performance.
Drawing on his experience working with top brands such as BP/Castrol, IBM, and HSBC, Rolph is an expert in getting users to utilise software in the best possible way that serves the goals of the developer.
He delivers measurable impact through clearly defined training programmes and strategies. His unique combination of enthusiasm, expertise, and realism make him an ideal partner for any project. Whether working with platform providers or organisations looking to maximise ROI, Rolph is committed to delivering innovative solutions through collaboration and a focus on customer success.
Leaders in the conversational space recognise him as an authority on successful consumer conversations. We're excited to deliver his background and expertise to you!